Scan to Ship Inventory Tracking: How to Make Every Move Verifiable From Receiving to Delivery
- Feb 9, 2026
- Inventory Tracking
Most inventory problems start with a simple sentence: "I thought we had it." Scan to ship inventory tracking is how you stop living in that sentence. It is the discipline of capturing every touchpoint, from receiving through putaway, picking, packing, and shipping, so your inventory truth stays aligned with what is physically happening in the building.
Brands usually discover the need for scan to ship tracking after a painful stretch of oversells, wrong shipments, or constant disputes with retailers. They are not looking for a fancy dashboard. They are looking for reliability. The fastest way to get reliability is to make work verifiable. If every move is scanned, inventory stops drifting quietly, and you stop learning about problems only after customers do.
Some warehouses say they scan, but they only scan at receiving and shipping. That is better than nothing, but it leaves a large blind zone in the middle. Inventory moves through staging, internal transfers, replenishment, and exceptions. If those moves are not scanned, the system record drifts away from reality.
Bryan Wright, CTO and COO of G10 Fulfillment, described the standard that makes scan to ship meaningful: "A good WMS tracks inventory through the warehouse at every point that you touch it." Scan to ship tracking is really about every point. Every touchpoint becomes a transaction. Every transaction becomes a piece of truth that your systems can use to update inventory and order status.
When the middle is scanned, your team can trust locations, and your channels can trust availability. When the middle is not scanned, your team improvises, and improvisation is the birthplace of mistakes.
Receiving is where inventory truth begins. If receiving is rushed, the system can record units that never arrived, miss units that did arrive, or assign the wrong SKU. Those errors compound through the entire fulfillment flow.
Scan to ship tracking treats receiving as the first verification checkpoint. Labels are scanned, quantities are confirmed, and discrepancies are documented immediately. That way, you do not discover a short shipment days later when a pick fails.
Connor Perkins, Director of Fulfillment at G10 Fulfillment, described the baseline rule that supports this: "You want everything to be scanned in the warehouse, nothing done on paper." Receiving on paper is a classic source of drift because it delays transaction capture and makes mistakes harder to trace.
Inventory can be on hand and still functionally missing if it is not where the system thinks it is. That is why scan to ship includes putaway scans and location confirmation. When putaway is scanned, the system record stays aligned with the shelf.
Deep location visibility is also what keeps exceptions manageable. Bryan gave a vivid example of what it looks like when the system can locate inventory even while it moves: "At any point in time, I know that Bobby has this product on fork 10 right now, and if I needed to go find that product, I just got to go find Bobby on fork 10." That kind of tracking reduces the time spent hunting inventory, which reduces the temptation to take shortcuts that create more drift.
Location truth is one of the most underrated parts of scan to ship. When locations are reliable, picks are faster, replenishment is cleaner, and accuracy improves without slowing down.
Picking is where most customer-facing mistakes begin. If the wrong SKU is picked, the rest of the process can be perfect and the shipment will still be wrong. Scan to ship tracking makes picks verifiable by requiring a location scan and an item scan. The system validates the match immediately.
This is where brands see a fast return on effort. Wrong-item shipments drop because mistakes are caught in the aisle, not discovered later by the customer. Pick scans also create a record you can analyze. If one SKU or one bin location produces repeated errors, you can fix slotting, labeling, or packaging differentiation.
Connor described what brands experience when this kind of verification is missing. They were "losing money by shipping wrong items or wrong quantities of items." Scan-verified picks are one of the most direct ways to reduce those losses.
Even with scan-verified picking, packing is a critical checkpoint. A wrong item can land in the wrong carton during batching. A quantity can be missed. An extra unit can be added. Scan to ship tracking treats packing as a verification step where each item is scanned into the carton before the label prints.
Pack scans create strong proof when disputes arise. If a customer claims an item was missing, you can review what was scanned into that carton. This does not solve every dispute, but it turns many disputes from guessing into evidence-based investigation.
Pack verification also supports consistent ship accuracy. Joel Malmquist, VP of Customer Experience at G10 Fulfillment, described a benchmark that reflects disciplined verification: "We have over 99.9% ship accuracy of these orders." High ship accuracy is the downstream proof that scan to ship controls are working.
Shipping is where inventory truth becomes customer truth. If the wrong label prints, the wrong carrier service is used, or a carton is missed, customer experience suffers and inventory reconciliation gets harder. Scan to ship tracking closes the loop by scanning shipments at manifest, confirming the carrier label, and tying the shipment to the order record.
When shipping scans are consistent, the system can publish accurate shipment confirmation to storefronts and marketplaces quickly. That reduces customer anxiety and reduces "where is my order" tickets that interrupt operations.
Oversells happen when the storefront believes inventory exists that the warehouse cannot actually ship. Scan to ship tracking reduces oversells by keeping inventory updates timely and accurate. When receipts, moves, picks, and packs are captured as they happen, availability reflects reality more closely.
This is even more important in omnichannel operations. Jen Myers, Chief Marketing Officer at G10 Fulfillment, described the core need: "You want to make sure your inventory is tracked across those two different systems, to make sure that there's enough inventory." Scan to ship tracking supports that by producing clean warehouse truth that can be synced to ecommerce platforms, marketplaces, and ERPs.
Scan to ship tracking also works better when customers can see what is happening. If customers cannot see status, they ask. Those questions become tickets. Tickets interrupt warehouse execution. Interrupted execution leads to missed scans, rushed work, and errors.
Maureen Milligan, Director of Operations and Projects at G10 Fulfillment, described the benefit of real-time access: "What these real-time portals provide our customers is 100% visibility." She also explained what that enables: "They can actually watch those progressions going on." When customers can self-serve progress, the warehouse stays focused, and scan discipline stays consistent.
Ask whether the 3PL is scan-based at every touchpoint, not just receiving and shipping. Ask whether internal moves and replenishment are scanned. Ask whether packing is scan-verified, and whether the system prevents label printing until verification is complete. Ask whether transaction history is visible and searchable, so you can investigate discrepancies quickly.
Bryan described the traceability that matters when something is disputed: "We have portals that show you the data. We have history that shows you all of that tracking." A provider that can show that history is far more likely to run a true scan to ship operation, because the evidence exists in the system, not in someone's memory.
G10 focuses on scan-based execution and transaction-level tracking so inventory remains verifiable from receipt through shipment. Connor summarized the baseline: "Having a 3PL and WMS that is 100% scan-based is crucial." Bryan described the tracking foundation behind that baseline: "A good WMS tracks inventory through the warehouse at every point that you touch it." Maureen connected customer visibility to fewer interruptions and cleaner execution: "What these real-time portals provide our customers is 100% visibility."
If you want fewer oversells, fewer wrong shipments, and fewer inventory mysteries, scan to ship inventory tracking is the standard to insist on. When every touchpoint is scanned and every transaction is recorded, inventory stops drifting, order status becomes trustworthy, and customers get what they ordered without drama. If you want to see what scan to ship looks like for your SKU mix and channels, a quick walkthrough of the workflow will show you where the savings and reliability come from.
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