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Why Unified Omnichannel Inventory Matters More Than Any Ad You Will Ever Run

Why Unified Omnichannel Inventory Matters More Than Any Ad You Will Ever Run

  • Omnichannel

Why Unified Omnichannel Inventory Matters More Than Any Ad You Will Ever Run

The Inventory Truth No One Wants to Say Out Loud

The internet has produced many odd beliefs over the years, but one of the strangest is the idea that inventory should somehow be easy. You buy products. You store them. You sell them. End of story. Except you and I both know that is the sort of fantasy thinking usually reserved for cartoons and politicians. In real life, inventory is the thing that sits quietly in the corner until your brand grows, then leaps out and flips over every table in the room.

The moment you sell on more than one channel, inventory stops behaving like a polite spreadsheet and starts acting like a mischievous rumor. Shopify says one thing. Amazon says another. Walmart makes a third claim. Your warehouse swears the shelves are full. Your customers swear your product is gone. If inventory were a person, you would schedule an intervention.

Recent data from 2024 ecommerce studies makes it even more dramatic. More than 70 percent of omnichannel brands report experiencing major inventory discrepancies once they expand past two channels. Even worse, these discrepancies often appear not because brands lack systems, but because they have too many systems, none of which agree on reality. If your platforms cannot agree on how many units you have, your business slowly becomes a math problem without a correct answer.

How Fragmented Inventory Creates Real Chaos

Here is the part that stings. Most inventory problems are not caused by bad products or bad demand. They are caused by the quiet friction between platforms that were never meant to share information in real time. Shopify prefers one workflow. Amazon demands another. Walmart wants its own rules. Retail POs arrive with a formatting style that suggests someone wanted to watch your operations team cry.

If your inventory is spread across disconnected systems, the smallest mistake becomes a chain reaction. One mislabeled inbound creates a wrong count. One wrong count triggers overselling. Overselling triggers marketplace penalties. Penalties lower your listing visibility. And lowered visibility means your performance metrics start sinking, even though your core business is perfectly healthy. The problem is not your brand. The problem is your infrastructure.

Many 3PLs try to solve this by adding apps, spreadsheets, and bandages that promise to unify inventory. But patched inventory is still fragmented inventory. You do not need duct tape. You need a single system that believes one coherent truth about your stock, your orders, and your reality.

Why Unified Inventory Is the Only Way Omnichannel Actually Works

Unified inventory is not a feature. It is the foundation. Without it, every channel behaves like a different planet with its own laws of physics. You spend your time reconciling data instead of shipping products. You create forecasts based on guesswork. You make purchasing decisions using numbers that are technically numbers but spiritually lies.

Unified inventory solves this not by making everything perfect, but by making everything consistent. Every channel sees the same counts. Every adjustment reflects instantly. Every inbound, every pick, every B2B pallet, and every ecommerce order moves through one logical path instead of three competing universes. It does not remove complexity, but it removes the chaos that complexity creates.

How G10 Turns Unified Inventory Into a Superpower

This is where G10 stops sounding like a typical 3PL and starts sounding like the grownup in the room. Since 2009, G10 has built its entire operation around the assumption that brands will sell everywhere at once. That means the company treats unified inventory not as a technical preference but as a survival requirement.

The core of this approach is ChannelPoint, the proprietary WMS that sits at the heart of every G10 warehouse. It does not separate B2B and D2C inventory. It does not wait until midnight to sync. It does not treat Shopify orders like delicate flowers while treating retail pallets like an entirely different religion. Instead, everything flows into one real time truth with scan level tracking and instant updates.

Bryan Wright, CTO and COO, explains it in a way that makes the whole industry sound slightly unhinged: "A good WMS tracks inventory through the warehouse at every point you touch it. At any moment I know where the product sits, how it moved, and what it is connected to." That is not a brag. That is what modern logistics requires.

The Advantage of One Inventory Brain Instead of Several With Headaches

When inventory is unified, your business stops living in fear of overselling. You can run promotions confidently, knowing that every channel sees the same data. You can launch new SKUs across marketplaces without bracing for a stockout disaster. You can plan purchasing based on what exists instead of what your software optimistically suggests might exist.

Joel Malmquist, VP of Customer Experience, sees this transformation constantly: "Customers come in from other providers where the data never lined up. When everything suddenly matches for the first time, it changes how they run their entire business."

Why Unified Inventory Makes Scaling Possible Instead of Terrifying

Scaling across channels is not hard because demand is hard. It is hard because maintaining accuracy at high speed is a mathematical challenge that gets meaner as volumes rise. When your data is fragmented, growth makes everything worse. When your data is unified, growth simply means more units running through the same clean pipeline.

And because G10 operates strategically placed facilities across Wisconsin, South Carolina, Texas, Arizona, and Nevada, unified inventory becomes even more powerful. Inventory is not only accurate. It is also positioned where it needs to be to meet two day expectations without requiring you to bribe a carrier.

The Part Where You Finally Stop Apologizing to Customers

Unified omnichannel inventory is not a dream. It is not a myth. It is not something that only billion dollar brands can afford. It is the quiet advantage that lets growing brands behave like mature operators without building an entire supply chain department out of thin air.

And if you are tired of inventory numbers arguing with each other, tired of overselling, tired of penalty fees, tired of guessing, and tired of feeling like your own system is gaslighting you, it might be time to hand the heavy lifting to people who have already solved this a thousand times.

When you are ready for inventory that does not fight you, G10 can help you build a backbone strong enough to support every channel you want to conquer next.

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