Why G10 Fulfillment?
Real People. Real Answers. Fast.
Working with a 3PL should not mean shouting into a queue and hoping someone responds. At G10, you have a dedicated account manager based at our Wisconsin headquarters who knows your operation and answers the phone. You can reach them by phone or email, with a guaranteed response within one business hour and a typical resolution window of 12 hours. Behind that service is a warehouse operation built on precision, with 99.9% pick accuracy, 99.5% inventory accuracy, and a 99.5% on-time fulfillment rate. When something matters to your business, it matters to someone here. Immediately.
Fulfillment That Scales
Growth puts pressure on fulfillment; G10 is built to absorb that pressure. With seven strategically located fulfillment centers across the U.S. and more expansion underway, we help you place inventory closer to customers, cut transit time, and stay flexible as volumes rise. Our operations support B2B and D2C from the same inventory, so you can ship individual orders to consumers and retailer-compliant pallets to major chains without juggling providers or platforms. As your business adds channels and complexity, your fulfillment should not need to start over. It should be ready.
Tech That Connects
Technology should remove friction, not create it. G10’s in-house integration team has spent more than a decade connecting fulfillment operations to the platforms brands rely on every day, including Shopify, Amazon, Walmart, and SPS Commerce. We handle the complexity of those connections so orders flow cleanly, inventory stays in sync, and retailer requirements do not become fire drills. Inside the warehouse, our proprietary ChannelPoint WMS gives you real-time visibility into orders, inventory levels, and activity across locations, without waiting for reports or emails. The result is technology that works quietly in the background, keeping your operation connected, visible, and under control as you grow.
Our Commitment to Your Growth
Supporting our clients is our standard. We provide our clients with a Warehouse Management System and a dedicated account coordinator, who serves as a point of contact and liaison between clients and the company's warehouses. We work as an extension of clients' teams, offering flexibility to quickly adapt to changing priorities and meet their needs.
Mark Becker
CEO/Co-Founder
Mark is a seasoned leader with nearly 15 years of experience steering G10 Fulfillment to success. As CEO and Co-Founder, he oversees strategy, vision, financials, and client relations. His background in sales and operations, honed at Milwaukee Tools and Greenlee, equipped him with a comprehensive understanding of what it takes to drive business growth. Mark's hands-on approach and commitment to excellence have been pivotal in establishing G10 Fulfillment as a trusted partner in the industry.
Kay Hillmann
Director of Vendor Operations
Kay is the Director of Vendor Operations at G10 Inc., where she leads the fulfillment operations for dangerous goods and hazardous materials, primarily servicing major retailers like Amazon and Walmart through e-commerce channels. With over 15 years of experience, Kay has a proven track record in strategic business execution, demand planning, and supply chain management. Prior to G10, she spent nearly six years at Chewy, where she developed promotional and business strategies, led cross-category go-to-market campaigns, and co-chaired the Women’s Advancement and Advocacy Group, spearheading initiatives that significantly enhanced career development and organizational culture. Her experience also includes demand planning and supply chain analyst roles at Bemis Company and Neenah Paper, as well as customer service analysis at Kimberly-Clark.
John Pistone
Chief Revenue Officer
John brings over two decades of expertise in retail, e-commerce, and merchandising, with significant leadership roles at Amazon and Chewy. He has successfully driven revenue growth and operational excellence across various roles, including Director at Amazon, Senior Director at Chewy, and VP of Sales and Marketing at G10 Fulfillment. John's background includes a robust tenure at Amazon, where he led initiatives that streamlined operations and enhanced productivity on a global scale. At G10 Fulfillment, his deep understanding of the online marketplace and strategic leadership are pivotal to driving sales and marketing success.
Matt Bradbury
Director of Sales
Matt is a dynamic leader currently serving as the Director of Business Development & Customer Success at G10 Inc. With a robust background in sales strategy and client acquisition, Matt excels at driving growth and building strong customer relationships. Prior to joining G10, he held key roles at Pandion and ShipBob, where he was instrumental in scaling mid-market sales and refining enterprise-level strategies. His career is marked by a consistent focus on sales management, business strategy, and operational efficiency, underscored by his earlier experiences at Translate.com and Parts Town. Matt's educational foundation in finance and business administration, coupled with his hands-on experience in the Greater Chicago Area's competitive market, has equipped him with the skills necessary to excel in high-impact roles.
Helen Cattaneo
Director of Business Optimization
As the Director of Business Optimization, Helen plays a key role in streamlining processes, optimizing resources, and maximizing organizational performance. She has been with G10 since 2022 and has an intrinsic understanding of how to leverage data, operations, and best practices to improve business functions. Helen continues to contribute to the G10 Fully Regulated Dangerous Goods program, working to establish procedures for scaling the business. She first joined the company to build and manage marketplace stores.
Helen graduated from UC Berkeley. Before joining G10, she held various roles at Amazon.com in retail, private label, and publishing. She has a proven track record to expand businesses with a focus on selection and profitability.
She’s a natural fit to lead initiatives that enhance efficiency, reduce waste, and create long-term benefits for G10 and its customers.
